REFUND POLICY

Last Updated: June 7, 2026

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This Refund Policy outlines how returns and refunds are handled at Vervé.

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Eligibility For Returns

We offer a 14-day return period beginning on the delivery date.

To qualify:

• Products must be unused.

• Products must remain in original packaging.

• Products must be in resalable condition.

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Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

• Contact us within 7 days of delivery.

• Provide clear photos of the issue.

• We will provide a replacement or refund when appropriate.

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Return Shipping Costs

Customers are responsible for return shipping fees unless the return results from:

• A damaged product

• A defective product

• An incorrect item shipped

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Refunds

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing after approval.

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Non-Refundable Situations

Refunds may be denied if:

• The return request exceeds the 14-day return period.

• Products have been used or damaged after delivery.

• Items are marked as final sale.

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Exchanges

Product exchanges may be available depending on inventory availability.

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Contact Us

Email: support@shopverve.co

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