SHIPPING POLICY
Last Updated: June 7, 2026
This Shipping Policy explains how Vervé processes and delivers customer orders.
Order Processing
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Orders are typically processed within 1–3 business days.
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Processing times may increase during holidays, promotions, or high-demand periods.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Methods
Shipping fees are calculated during checkout based on destination and selected delivery method.
We currently offer shipping to many international destinations.
Estimated delivery times are provided for reference and are not guaranteed.
Delivery
Delivery times vary depending on destination and carrier services.
Vervé is not responsible for delays caused by:
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Customs inspections
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Weather events
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Carrier disruptions
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Supply chain interruptions
Customers are responsible for providing accurate shipping details.
Order Tracking
Tracking information will be provided via email when available after shipment.
Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact us within 72 hours of delivery.
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Include photographs when applicable.
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We will work with the carrier to help resolve the issue.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
Customers are responsible for these charges.
Contact Us
Email: support@shopverve.co